Shipping policy

Shipping Policy

Thank you for shopping with Zenthry.

We partner with trusted print-on-demand production providers to create and deliver your products with care. Please read our shipping policy carefully before placing an order.

Order Processing

All products are made to order. Once your order is placed, it goes into production before shipping.

Processing Time:

  • Orders are typically processed within 2–5 business days.

  • Processing times may vary during high-demand periods, sales, or holidays.

Shipping Time

Estimated delivery timelines:

  • India: 4–10 business days after dispatch

Delivery times may vary depending on:

  • Your location

  • Courier availability

  • Weather conditions

  • Public holidays

  • Operational delays

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and order details.

We may occasionally offer free shipping promotions on selected products or order values.

Order Tracking

Once your order is shipped, you will receive tracking details through email or SMS (if applicable).

Please allow some time for tracking information to update after dispatch.

Print-On-Demand Products

As we operate using a print-on-demand fulfillment model, every item is specially produced after an order is placed. This helps us maintain unique designs and reduce unnecessary inventory waste.

Because of this:

  • Minor variations in print placement or color may occur.

  • Production and shipping timelines can vary slightly.

Delayed or Lost Shipments

While we work with reliable courier partners, unexpected delays can sometimes happen due to logistics or external factors beyond our control.

If your order is significantly delayed or appears lost, please contact us and we will assist you as best as possible.

Incorrect Address

Please ensure your shipping address is accurate before placing your order.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Damaged Orders

If your order arrives damaged or defective, please contact us within 48 hours of delivery with:

  • Order number

  • Clear photos of the product and packaging

We will review the issue and provide appropriate assistance.

Contact Us

For shipping-related questions or support, please contact us through our official support channels available on the website.

Thank you for supporting Zenthry.